Effective Date: 19/05/2024
BrandLoomPK (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, brandloompk.com (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following data about you:
- Personal Identification Information: Name, email address, postal address, phone number, and other similar information.
- Transaction Information: Details about payments to and from you and other details of products you have purchased from us.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Site.
- Profile Data: Purchases or orders made by you, your interests, preferences, feedback, and survey responses.
- Usage Data: Information about how you use our Site, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Your Information
We use different methods to collect data from and about you including through:
- Direct Interactions: You may give us your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you create an account, subscribe to our service or publications, request marketing to be sent to you,
- participate in a survey, or provide feedback.
- Automated Technologies or Interactions: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and other similar technologies.
- Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources such as analytics providers and search information providers.
- 3. How We Use Your Information
- We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To fulfill orders and deliver products and services: Processing and delivering your orders, managing payments, fees, and charges, and collecting and recovering money owed to us.
- To manage our relationship with you: Notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.
- To administer and protect our business and this Site: Including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
- To deliver relevant website content and advertisements to you: And measure or understand the effectiveness of the advertising we serve to you.
- To use data analytics: To improve our website, products/services, marketing, customer relationships, and experiences.
- To make suggestions and recommendations: To you about goods or services that may be of interest to you.
- 4. Legal Basis for Processing Personal Data
- We will only collect and process your personal data when we have a lawful basis for doing so. The lawful bases for processing your personal data include:
- Consent: You have given clear consent for us to process your personal data for a specific purpose.
- Contract: The processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.
- Legal Obligation: The processing is necessary for us to comply with the law (not including contractual obligations).
- Legitimate Interests: The processing is necessary for our legitimate interests or the legitimate interests of a third party unless there is a good reason to protect your personal data which overrides those legitimate interests.
- 5. How We Share Your Information
- We may share your personal data with the following categories of recipients:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
- Regulatory Authorities: Government agencies and other regulatory bodies as required by law or to protect our rights, property, or safety.
- Third Parties in Connection with Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- 6. Data Security
- We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
- 7. Data Retention
- We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
- 8. Your Rights
- Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to Access: You have the right to request access to your personal data and obtain a copy of the personal data we hold about you.
- Right to Rectification: You have the right to request correction of any incomplete or inaccurate data we hold about you.
- Right to Erasure: You have the right to request the deletion or removal of personal data when there is no good reason for us to continue processing it.
- Right to Object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
- Right to Restrict Processing: You have the right to request the suspension of processing of your personal data.
- Right to Data Portability: You have the right to request the transfer of your personal data to another party.
- Right to Withdraw Consent: You have the right to withdraw consent at any time where we are relying on consent to process your personal data.
- If you wish to exercise any of the rights set out above, please contact us at [email protected].
- 9. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
- 10. Contact Us
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- BrandLoomPK
- Email: [email protected]
- Thank you for choosing BrandLoomPK. We are committed to protecting your personal data and respecting your privacy.